Achieving the highest performance from a network infrastructure solution begins with the research and development of the products, and it continues with quality manufacturing and reliable supply all around the world. But the challenge doesn’t end there.

According to end user surveys that we and other industry bodies have undertaken over the years, IT managers agree that product quality and performance are the top two factors in making decisions about their network infrastructures. However real-world applications show that the performance of those products can be seriously degraded by poor design and installation. In other words, for maximum performance and reliability, you should give equal consideration to the solution and to the organization you select for design and installation.

CommScope, through its BusinessPartner and Consultant programs, offers customers access to technical professionals and leading experts in the design and installation of network infrastructure solutions.

We have a comprehensive and specific training program to support our infrastructure solutions and the BusinessPartners that deliver them. Our goal is that it is a dependable measure of knowledge, professionalism and competency. Technical personnel must complete a range of CommScope courses, so that they can design and install CommScope network infrastructure solutions most effectively.

Recognizing the qualifications of these designers and installers is more important than ever. I believe it should be regarded as a key compliance requirement, both on- and off-site. Accordingly, CommScope issues students who successfully complete SYSTIMAX training courses, with training certificates and unique photo ID badges for the relevant training course.

Customers should expect a number of these certified badge-holders to be involved in projects, as these engineers will register your site for the CommScope 20-year Extended Warranty. The certified disciplines including any specializations that the badge-holder has attained, are depicted by the logos that appear on the badge as shown.

I believe the CommScope training accreditation and badge program is the only global program of its kind and clearly differentiates the world-class expertise of CommScope BusinessPartners. Many companies claim to be able to design, deliver and install high-performance solutions; however CommScope BusinessPartners and Consultants can prove their expertise with visible and trackable certification.

Be sure to demand only the best — we believe that is a CommScope BusinessPartner.

About the Author

James Donovan

James Donovan is Vice President of the CommScope Infrastructure Academy. James joined CommScope in 1993 and has held positions in Sales, Technical, Marketing, Training and Business Development and served most recently as VP of Digital and Creative Services for CommScope. James oversees the CommScope Infrastructure Academy, which is CommScope’s partner and customer training platform. Prior to joining the company, he held positions at GEC, ITT and Alcatel. He holds a Masters Degree in Engineering and a BSc Honors degree in Electrical and Electronic Engineering.

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