At CommScope, we pride ourselves on practicing high ethical standards in every realm of our business, striving for strong corporate governance and good citizenship. Moreover, we are committed to our people, our customers and, more importantly, the people our customers serve. In short, we want to make a difference in everyone’s lives. We’re proud to have played a role in virtually all the world’s best communication networks. We define our served markets as at home, at work, and on the go. Those terms exemplify what CommScope is all about, especially in times of natural disasters.
With its Cable Transport team, CommScope is the only cable manufacture that has its own truck fleet. Having our own fleet of trucks provides CommScope with the ability to deliver products and solutions directly to our customers, and sometimes a little more. Recently, several tornados struck areas of the United States and caused tremendous damage. With our Cable Transport team, CommScope was able to deliver supplies within 48 hours. And if there was any remaining space on the trucks, we filled it with provisions and supplies for the residents and rescue workers. Assisting our customers during natural disasters is all part of the unique service model we offer.
This is nothing new for CommScope, as we’ve been providing this service for years. It our responsibility to respond to our customers at a moment’s notice; in fact, we’ve been known to go the extra mile.
In May, after the tornado struck Joplin, Missouri, our customer Cable One rushed in to restore communication. After shipping coax and fiber optics cables, our sales team learned Cable One employees weren’t allowed to work until they had enough safety equipment. Our sales team jumped in to help, overnighting hardhats, safety goggles and other supplies, as well as some additional humanitarian aid.
In addition to assisting Cable One in Joplin, the Cable Transport teams were also dispatched to assist Charter Communications after tornados damaged areas of Georgia, Alabama and Tennessee in April.
In some cases, we filled our trucks with coolers in order to keep the water supplies they were receiving ice cold. We’ve never promoted these actions. We’ve never pounded our chest for attention and we’ve never publicized what we’ve done. We simply look at it as part of our jobs. But we’re thrilled when our customers take note!
And, we were pleasantly surprised when word spread from our customers to an industry publication. One such publication, CableFAX magazine awarded us a Special Public Service Awardfor our recent efforts to help our customers and their residents.
We thank CableFAX for this recognition. It’s a great feeling to know that what we did is recognized by our industry; however, even if we never received this honor, we’d still do what’s right in support of our customers.