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Support – Documentation

Get the most out of GeoLENs with comprehensive documentation, training, and support.

All aspects of the GeoLENs system are supported by ISO-quality documentation that includes guidelines for network alarms and troubleshooting. Our technical training for switch, field, engineering, and operations center staff covers design, installation, and maintenance for the entire system and each of the components. GeoLENs systems include comprehensive equipment and software warranty protection and optional post-warranty support for equipment and software is available. At all times, Andrew engineers are just a phone call or mouse click away with toll-free hotline support, web-based assistance, and remote diagnostics. 24/7/365.

Because of our strong commitment to customer support, our customers look to Andrew again and again for consulting and system design; performance modeling,manufacturing and supply; system installation, testing, and certification; warranty service, software maintenance, and more.

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