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Customer Support

Onebase InSite® Customer Support

Technical support is provided for our OneBase InSite products via phone, email, or web ticket. To help us meet your needs as efficiently as possible, please be prepared to provide important information related to your equipment during the initial contact. 

 InSite Connect RCU

Phone: Toll Free 800-255-1479 (USA & Canada) Select Option 3
+ 1-779-435-6500 (International) Select Option 3
Web: CommScope CTS Online Ticketing
CommScope CTS Online Ticketing User Guide (961 kb pdf)
Enhancement Request

OneBase InSite Connect Product Enhancement Request Form

 
 
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