The Andrew Solutions Customer Support Center (CSC) invites you to contact us whenever you have a customer service question or need technical support. We welcome your comments and suggestions!
24/7 Contacts
Global Customer Service and Technical Support
acicustomersupportcenter@commscope.com
|
Location |
Telephone |
Fax |
|
North America |
+1-800-255-1479 (Toll Free) |
+1-800-349-5444 (Toll Free) |
|
Any Country |
+1-779-435-6500 |
+1-779-435-8579 |
OneBase InSite Connect
Power Amplifiers, MCPA, SCPA
Tower Mounted Amplifier, RxAIT
OneBase InSite RF
|
Location |
Telephone |
|
North America |
+1-800-255-1479 (Toll Free)
Choose Option 3 |
|
Any Country |
+1-779-435-6500 |
CommScope CTS Online Ticketing
CommScope CTS Online Ticketing User Guide
|
Location-Enabled Network Solutions / GeoLENs |
Andrew provides post-implementation assistance for the GeoLENs system.
|
Location |
Telephone |
|
North America |
+1-877-436-3911 (Toll Free) |
|
Any Country |
+1-703-726-5911 |
Customer Support provides installation, maintenance, and remote diagnostics assistance. Services can include 24x7 system monitoring, automated service ticket generation, configuration management, and performance tuning as requested by the wireless carrier.
Documentation
Customer Support produces and maintains documents for installation and O&M for each major component of the GeoLENs system. Documentation is also provided on network alarms and troubleshooting guidelines for use in the wireless carrier's operations center.
Training
Technical training is available for the wireless carrier's switch, field, engineering, and operations center staff. Classes include installation and maintenance of each component of the system, along with system overviews and system design and maintenance courses.
GeoLENs MLC & LMU Customer Support & Documentation WebSite
Access to the Customer Support and Documentation website is restricted to GeoLENs customers.
Registered Users: Login
New Users: Register
|
Spectrum Management For Wireless Networks / Comsearch |
For over thirty years, Comsearch has provided innovative spectrum management and wireless engineering solutions to the global market for fixed, mobile, and broadband wireless applications.
www.comsearch.com
customersupport@comsearch.com
Telephone: +1-800-318-1234
The former Andrew Satellite Communications business will be operated as a newly-formed, independent company called ASC Signal Corporation. Press Release
Technical Support - Telephone +1 214-291-7659
SatComTechSupport@ascsignal.com
Customer Support
