Commscope sets out the terms by which companies apply and are
recruited into the BusinessPartner Program. The formation of this
partnership and the associated code of behaviour are defined by
a “BusinessPartner Charter”. The customer benefit is that they
know there is a structure to the management of BusinessPartners.
It is the vehicle by which knowledge and skill is transferred, ensuring
the provision of a quality connectivity solution to customers in
a consistent manner anywhere across the globe.
depends on its BusinessPartners to design, install and support its
solutions and products. CommScope offers official training and accreditation
across the complete range of solutions. The benefit to customers
is that they are assured that all BusinessPartners are fully trained
and expert in the design, installation and maintenance of the SYSTIMAX
portfolio. CommScope takes this further with wide ranging knowledge
transfer from CommScope Labs to the BusinessPartner community. This
covers issues such as technology trends, standards and much more.
All of which raise the knowledge, expertise and professionalism
of SYSTIMAX BusinessPartners. More importantly, for an installation
to qualify for the 20-Year Warranty, an accredited BusinessPartner
must install it. The CommScope SYSTIMAX Program provides the mechanism
for customers to avail of the Applications and Assurance warranty
and to protect your network investment.
In summary, the highly
structured, organized approach, results in a very well managed channel,
providing support and solutions for customers, which we believe
are simply unrivalled in the industry.