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Within the SYSTIMAX BusinessPartner community, there are some
companies who exhibit particular expertise, performance, loyalty
and activity across the SYSTIMAX portfolio. To recognize and differentiate
these BusinessPartners, Commscope created different levels within
the program – Authorized and Prestige. The Program and its level
approach is designed to give customers a range of choice and to
assist in identifying the most relevant BusinessPartner for their
requirements.
Authorized BusinessPartner
Authorized
BusinessPartners are committed to understanding the dynamics of
today’s communications world and to delivering SYSTIMAX Structured
Connectivity Solutions (SCS) to customers in a truly value-added
manner. They are knowledgeable of the SYSTIMAX portfolio and have
successfully completed the relevant design, engineering, installation
and maintenance training courses. Qualified and approved to register
customer sites/networks for the SYSTIMAX 20-year warranty, we believe
our Authorized BusinessPartners typically represent the high end
of the market in terms of professionalism, quality of work and services
performed.
BusinessPartners are selected to become Authorized
based on a number of criteria including:
- Technical
Ability - organizations demonstrate a proven technical knowledge
of voice and data systems as they are applicable to structured cabling
and also relevant installation practices.
- Experience
- only organizations with suitable experience of installing data
cabling networks are considered to become an authorized BusinessPartner.
Installations are inspected to ensure standards of installation
practice are of a high standard.
- Quality
- organizations demonstrate their quality procedures for installation
and business practice.
- Commercial Stability
- CommScope understand the importance to our customers of choosing
organizations that will be able to serve customers on a long-term
basis and are also able to manage large projects with potentially
short timescales.
- Target Markets - CommScope
may choose a BusinessPartner to address certain market areas where
they have proven experience/skills, e.g. financial institutions,
data centers, government, health.
Authorized BusinessPartners
receive technical, marketing, and sales information covering CommScope’s
range of enterprise solutions. They are also able to offer the 20
year Extended Product and Application Assurance to customers.
Prestige
BusinessPartner
Prestige BusinessPartners are differentiated
from Authorized BusinessPartners through their level of knowledge,
expertise, performance and loyalty, demonstrating a level of excellence
in one or all of the following criteria:
- A knowledge and
expertise of the SYSTIMAX Structured Connectivity technology above
the already very high standard required to be an Authorized BusinessPartner
- Design and installation of a very significant number of SYSTIMAX
networks to levels of quality and customer satisfaction that exceeds
the already very high standard required to be an Authorized BusinessPartner
- A professional loyalty to CommScope and its customers that has resulted
in significantly increasing customer satisfaction with the SYSTIMAX
connectivity portfolio
Elite BusinessPartners
Reserved for the top providers in the industry, Elite BusinessPartner
status is granted to BusinessPartners that demonstrate superior
expertise and qualification with CommScope solutions as well as
real-world success in solution deployments. Additional criteria
to be eligible for the Elite level include:
- Offers services and support for vertical market solutions
such as data centers and intelligent building infrastructure
systems.
- Attains enhanced technical training and qualification
- Has proven experience with CommScope customer implementations
- Holds specialist certifications in key advanced solution
areas, including intelligence-based solutions
- Has strong territory or market coverage
- Offers the highest levels of design, installation and integration
quality
- Has demonstrated a superior commitment to CommScope and
its customers
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BusinessPartner Program
