“CommScope is making a significant investment into this new portal because we are committed to giving our partners the best tools and support to serve their customers,” said Stephen Kowal, senior vice president, Global Partners, CommScope. “The PartnerPRO Portal enables a whole new approach to collaboration with features that will fundamentally change the way we work with partners.”
To increase the ease, speed and efficiency of
collaborating with its partners and to deliver faster and better services to
its customers, CommScope is introducing a new management tool for the PartnerPRO™ Network.
The CommScope PartnerPRO Portal is a management
software tool for partners that runs on a best-in-class, data management
technology created to simplify the process of collaboration for customer
projects, ultimately providing customers faster access to CommScope technology.
making a significant investment into this new portal because we are committed
to giving our partners the best tools and support to serve their customers,” said Stephen Kowal, senior vice president,
Global Partners, CommScope. “The PartnerPRO Portal enables a whole new
approach to collaboration with features that will fundamentally change the way
we work with partners.”
around the world have already seen the benefits from the quality and
consistency that PartnerPRO Network members deliver. As CommScope evolves to
add new solutions to its portfolio, new partners are added to deliver these
solutions. The PartnerPRO Portal offers a higher degree of
integration for the worldwide PartnerPRO Network to deliver value-added
services to customers more efficiently, including:
- Faster access to the
newest CommScope technology such as Data
Center on Demand™, iTRACS®
DCIM suite, Redwood
Systems® sensor network and in-building
- Faster access to a
highly qualified CommScope partner suited to the needs of the customer.
- Simplified warranty
processing and archiving to provide customers the peace of mind knowing all
sites are properly under warranty and documented.
CommScope PartnerPRO Portal provides more detailed data relating to customers,
sales and lead conversations – ultimately streamlining the process to bring
CommScope solutions with greater efficiency to customers around the world.
launched the new PartnerPRO Portal management tool to continue developing the
PartnerPRO Network with improved communications of project and solution
information for partners, along with other benefits that include:
- Easier access to vital
financial, technical and sales information through detailed dashboards.
- One-stop warranty information
and processing center.
- Detailed support for
local languages and currency entries.
- Simplified access to
business development incentive programs.
“The PartnerPRO network can move faster and
more nimbly in pairing customer’s needs to CommScope’s diverse resources,”
said Kowal. “This new platform will
help CommScope bring its solutions to market with agility and the high level of
service that our customers have come to expect from PartnerPRO Network
The PartnerPRO Network has more than 2,200 active
partners in 88 countries and serves as a resource with thousands of
consultants, integrators, distributors and installers worldwide. These partners
are trained, accredited and/or certified by CommScope and are reputable experts
in current and upcoming CommScope solutions. The program's goal is to ensure
that CommScope partners can deliver products and solutions to customers in
every part of the world.
For more information about the CommScope PartnerPRO Network, including
information about how to find a CommScope Partner, go to www.commscope.com/partnerpro.
Related Blog Posts:
Keeping Up with Changing Customer Expectations
Customers’ Problems Through Great Partners
Value of Partners: Q&A with Stephen Kowal
Introducing the CommScope
CommScope (NASDAQ: COMM) helps companies
around the world design, build and manage their wired and wireless networks.
Our network infrastructure solutions help customers increase bandwidth;
maximize existing capacity; improve network performance and availability;
increase energy efficiency; and simplify technology migration. You will find
our solutions in the largest buildings, venues and outdoor spaces; in data centers
and buildings of all shapes, sizes and complexity; at wireless cell sites and in cable headends; and in airports, trains, and tunnels. Vital
networks around the world run on CommScope solutions.
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This press release includes forward-looking statements
that are based on information currently available to management, management’s
beliefs, as well as on a number of assumptions concerning future events.
Forward-looking statements are not a guarantee of performance and are subject
to a number of uncertainties and other factors, which could cause the actual
results to differ materially from those currently expected. In providing forward-looking
statements, the company does not intend, and is not undertaking any obligation
or duty, to update these statements as a result of new information, future
events or otherwise.