Home Networks Support (ARRIS CPE, ECO)

Find support for these products:
  • Home Media Devices (Modems, Gateways and Set-Top products)
  • Home Media Software (ECO, EDGE, Andromedia and Krea TV)
Consumer Support

Support for ARRIS SURFboard Cable Modems, Wi-Fi Cable Modems, ARRIS SURFboard mAX mesh Wi-Fi systems and routers.

Repair Services

For CPE repair services CommScope uses ASC's (Authorized Service Centers) for both in and out of warranty repairs

For Repair partner information and our CommScope CPE Repair Guide, please email the Technical Assistance Center

Operator Sales Contact Form

I am an operator and am interested in ARRIS Home Networks products, services, and solutions
Contact Operator Sales  

Product Security Feedback

Report product security issues or vulnerabilities relating to our products.
Report or Give Feedback  

Contacts
Global:
+1-215-323-2345

North America:
+1-888-944-4357

Spanish:
+1-215-323-2346

View other regional support contact information.

Home Technical Email Support

    Modems & Gateways

    Set-Top Products

    ECO & EDGE

    Krea TV