Home Networks Support (ARRIS CPE, ECO)
Find support for these products:
- Home Media Devices (Modems, Gateways and Set-Top products)
- Home Media Software (ECO, EDGE, Andromedia and Krea TV)
Support for ARRIS SURFboard Cable Modems, Wi-Fi Cable Modems, ARRIS SURFboard mAX mesh Wi-Fi systems and routers.
Portal to manage technical support cases, search knowledge base, and access technical documentation
Software and Firmware
Access our Software Distribution Access Control System (SODIACS) and release notes.
For CPE repair services CommScope uses ASC's (Authorized Service Centers) for both in and out of warranty repairs
For Repair partner information and our CommScope CPE Repair Guide, please email the Technical Assistance Center
Operator Sales Contact Form
I am an operator and am interested in ARRIS Home Networks products, services, and solutions
Contact Operator Sales
Product Security Feedback
Report product security issues or vulnerabilities relating to our products.
Report or Give Feedback