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TM3402 | Touchstone® TM3402 E-MTA

  • Available in:
  • North America
  • EMEA
32x8/2x2 DOCSIS® 3.1 Modem (E-MTA) with 2 voice ports
Specifications
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Features and Benefits
The Touchstone TM3402 is a DOCSIS 3.1 home telephony modem for customers and subscribers who are looking for gigabit high speed data services and telephony services, in a single unit. With 4 GigE LAN ports the TM3402 is the hub of service delivery in the subscriber’s home; providing high-speed data, voice and IP video to connected devices. Or in small business or corporate satellite offices provides the hub for ultra-high speed network connectivity with other offices and the local office’s managed structured wiring and Wi-Fi infrastructure.

With 2x2 DOCSIS 3.1 OFDM/OFDMA support as well as 32x8 DOCSIS 3.0 SC-QAM channel bonding the ability to deliver Gigabit services. The TM3402 provides two FXS RJ-11 ports of carrier-grade VoIP, with the Touchstone Voice stack for the highest quality voice telephony experience, already in use by over 200 Million voice lines today.

Rich operator and customer management control solutions provide multiple provisioning (SNMP, configuration file, remote web GUI access, TFTP and TR-069), and monitoring. Combined with secure local and remote access account controls for greater efficiencies in device and system operations and management.
  • The device is optimized for providing Gigabit data services over DOCSIS 3.1 WAN
  • Switchable upstream support options include: 5-42MHz, 5-85MHz, and 5-204MHz (TM3402B/CE only)
  • Switchable downstream support options include: 108-1002MHz (TM3402A/NA and TM3402B) or 258-1218MHz (TM3402B/CE only)
  • Battery Backup supports connection to external PSU with 8 hour and 24 hour standby options
Specifications

Product Classification

Regional Availability North America | EMEA

General Specifications

Access Technology DOCSIS 3.1 | EuroDOCSIS 3.1
Channel Bonding Up to 32x8 SC-QAM, 2x2 OFDM/A
Diagnostic LEDs Battery (TM3402A only) | Tel1 | Power | US/DS | Tel2 | Online
Ethernet Ports 4 x GigE
Interfaces 4 x 10/100/1000 Base-T Ethernet (RJ45 connector) | 2x VoIP RJ11 | External ‘F’ type connector | DC power inlet with integrated 5-pin telemetry
RF Downstream Bonded Channels, quantity Up to 32 channels, comprised of any mix of up to 32 SC-QAM or 2 OFDM
RF Downstream Frequency Range TM3402A/NA and TM3402B: 108-1002 MHz | TM3402B/CE only: 258-1218 MHz
RF Downstream Input Sensitivity Level -15 dBmV to 15 dBmV
RF Downstream Data Rate Up to 5 Gb/s
RF Upstream Bonded Channels, quantity Up to 8 channels, comprised of any mix of up to 8 SC-QAM or 2 OFDMA
RF Upstream Frequency Range All Variants: 5-85 MHz | TM3402A/NA only: 5-42 MHz | TM3402B/CE only: 5-204 MHz
RF Upstream Data Rate > 1 Gb/s
Type Modem
Voice Yes
Voice Ports, quantity 2

Dimensions

Height 193.04 mm | 7.6 in
Width 53.34 mm | 2.1 in
Length 157.48 mm | 6.2 in

Electrical Specifications

Voltage, dc 12 V

Packaging and Weights

Weight, net 0.499 kg | 1.1 lb

Product Classification

Regional Availability North America | EMEA

General Specifications

Access Technology DOCSIS 3.1 | EuroDOCSIS 3.1
Channel Bonding Up to 32x8 SC-QAM, 2x2 OFDM/A
Diagnostic LEDs Battery (TM3402A only) | Tel1 | Power | US/DS | Tel2 | Online
Ethernet Ports 4 x GigE
Interfaces 4 x 10/100/1000 Base-T Ethernet (RJ45 connector) | 2x VoIP RJ11 | External ‘F’ type connector | DC power inlet with integrated 5-pin telemetry
RF Downstream Bonded Channels, quantity Up to 32 channels, comprised of any mix of up to 32 SC-QAM or 2 OFDM
RF Downstream Frequency Range TM3402A/NA and TM3402B: 108-1002 MHz | TM3402B/CE only: 258-1218 MHz
RF Downstream Input Sensitivity Level -15 dBmV to 15 dBmV
RF Downstream Data Rate Up to 5 Gb/s
RF Upstream Bonded Channels, quantity Up to 8 channels, comprised of any mix of up to 8 SC-QAM or 2 OFDMA
RF Upstream Frequency Range All Variants: 5-85 MHz | TM3402A/NA only: 5-42 MHz | TM3402B/CE only: 5-204 MHz
RF Upstream Data Rate > 1 Gb/s
Type Modem
Voice Yes
Voice Ports, quantity 2

Dimensions

Height 193.04 mm | 7.6 in
Width 53.34 mm | 2.1 in
Length 157.48 mm | 6.2 in

Electrical Specifications

Voltage, dc 12 V

Packaging and Weights

Weight, net 0.499 kg | 1.1 lb
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