RUCKUS Support

Get Support for RUCKUS Networks Products

Operate your RUCKUS products at peak performance with RUCKUS Support services. We support your mission-critical network infrastructure with tools, training, and technical expertise.

RUCKUS Support Portal Home
Support Programs

Support Offerings, Warranty Support, Policies/Procedures, and RUCKUS Diagnostic Dashboard (RDD)

How-To Hub

Watch videos, read KB articles, and download reference documentation

Knowledge Base

Search KB articles and all Support Portal content

RUCKUS Forums

Join customer discussions and read the latest community announcements

Software Downloads

Download the latest software releases and firmware updates

Technical Documents

Read and download technical documentation and Release Notes

Contact Support

Engage Ruckus TAC via live chat, check status on a Case or RMA, or call TAC for P1/P2 issues

Licenses, Registration, and Warranty

Manage your Ruckus product licenses, warranties, and support entitlements.

Register a New Support Account

RUCKUS Support Portal new user registration

Activate Support Purchases

Activate Support Contracts and Software Licenses via Purchase Code

Ruckus Education

Search and manage Support Purchase Agreement (SPA)

Register Warranty

Register new warranties on Ruckus hardware

Asset Management

Organize and manage Ruckus assets

License Manager (LIMAN)

Manage software licenses for SmartZone products

Download Licenses

Download licenses for physical or virtual controllers, and switches