RUCKUS Contacts and Support
Contacts
Contact Sales
Request to be contacted by a RUCKUS sales associate.
Contact Support
Engage RUCKUS TAC via live chat, check status on a Case or RMA, or call TAC for P1/P2 issues
Financial Services
Financial Services helps customers future-proof Wi-Fi connectivity solutions through flexible finance and leasing offerings.
Public Sector
Visit our procurement contracts page for information on national and statewide cooperative purchasing vehicles available to state government, local government, and educational entities.
Get Support for RUCKUS Networks Products
Operate your RUCKUS products at peak performance with RUCKUS Support services. We support your mission-critical network infrastructure with tools, training, and technical expertise.
RUCKUS Support Portal Home
Support Programs
Support Offerings, Warranty Support, Policies/Procedures, and RUCKUS Diagnostic Dashboard (RDD)
How-To Hub
Watch videos, read KB articles, and download reference documentation
Knowledge Base
Search KB articles and all Support Portal content
RUCKUS Forums
Join customer discussions and read the latest community announcements
Software Downloads
Download the latest software releases and firmware updates
Technical Documents
Read and download technical documentation and Release Notes
See EU/UK DoC
Learn more about the EU/UK Product Declaration of Conformities (DoC)
Licenses, Registration, and Warranty
Manage your Ruckus product licenses, warranties, and support entitlements.
Register a New Support Account
RUCKUS Support Portal new user registration
Activate Support Purchases
Activate Support Contracts and Software Licenses via Purchase Code
RUCKUS Education
Search and manage Support Purchase Agreement (SPA)
Register Warranty
Register new warranties on RUCKUS hardware
Asset Management
Organize and manage RUCKUS assets
License Manager (LIMAN)
Manage software licenses for SmartZone products
Download Licenses
Download licenses for physical or virtual controllers, and switches