Home Networks Support (ARRIS CPE, ECO)
An exciting new future in connectivity is here as Vantiva welcomes CommScope’s Home Networks into its ecosystem. As both companies have a long history at the forefront of innovation in their market, this acquisition unveils a new Vantiva with an even greater capacity to offer its global customer base leading-edge service and innovation. The integration of CommScope’s Home Networks reinforces Vantiva as a leader in the global connected home market and opens a new chapter in its storied history.
Find support for these products:
- Home Media Devices (Modems, Gateways and Set-Top products)
- Home Media Software (ECO, EDGE, Andromedia and Krea TV)
Consumer Support
Support for ARRIS SURFboard Cable Modems, Wi-Fi Cable Modems, ARRIS SURFboard mAX mesh Wi-Fi systems and routers.
Log in or create an account to access restricted content.
Once an account is created, you may Request Access within My CommScope to these and other support applications.
For information, review the Membership Guide.
Repair Services
For CPE repair services CommScope uses ASC's (Authorized Service Centers) for both in and out of warranty repairs
For Repair partner information and our CommScope CPE Repair Guide, please email the Technical Assistance Center
Operator Sales Contact Form
I am an operator and am interested in ARRIS Home Networks products, services, and solutions
Contact Operator Sales
Product Security Feedback
Report product security issues or vulnerabilities relating to our products.
Report or Give Feedback