PartnerPRO NetworkThe amount of support that CommScope customers can access continues to grow thanks to the continued expansion of CommScope’s PartnerPRO Network. Since its launch one year ago, the PartnerPRO Network has grown to include more than 2,100 partners in 87 countries. This rapid expansion could not have been achieved without a unified approach from among our many wonderful partners, who are totally focused on solving customer problems no matter where they are located throughout the world.

While keeping a sharp customer focus, the PartnerPRO Network was designed to be modular, which creates the flexibility that enables us to bring new technologies to market for our customers. Some of the most valuable input we receive when exploring a new service offering is the feedback we get from our partners. I cannot stress enough that our partners are one of the foundations of CommScope’s business. We very much value joining forces with the best companies in each of our markets--highly-qualified partners that are held to the highest standards.

When we introduced the PartnerPRO Network last year, we leaned heavily on the strength of our core SYSTIMAX program that we’ve had in place since the early 1980s. By also keeping our focus on flexibility, we were able to expand the program offerings to include in-building wireless through the Andrew brand in our wireless business. The growth of the PartnerPRO Network has also been spurred on by CommScope’s recent acquisitions of iTRACS and Redwood Systems. We are very excited that we now offer our partners the option to apply for designations as an iTRACSCPIM Accredited Integrator or a Redwood Systems Installation Partner. These two new programs offer customers the latest in award-winning building-performance lighting solutions and data center infrastructure management(DCIM)

As I look down the road, these and other accreditations and designations will enable our partners to be even more valuable to their customers. In turn, our partners are even more valuable to us. Without our qualified expert partners bringing CommScope solutions to customers around the world, the PartnerPRO Network would not be where it is today. Together, we are making huge strides in meeting our customers’ needs for helping their businesses handle the challenges ahead.        

For more information about the CommScope PartnerPRO Network, including information about how to find a CommScope partner, go to www.commscope.com/partnerpro.  

What sorts of network challenges could you use some help with? Odds are we have a partner who can help.   

Editor’s Note: Be sure to check out this video interview of Stephen Kowal discussing the latest developments of the CommScope PartnerPRO Network.

About the Author

Stephen Kowal

Stephen M. Kowal is the Senior Vice President of the Global Partner Organization for CommScope. Stephen leads a team that is responsible for developing CommScope’s global partner strategy and ensuring CommScope’s channel is aligned and capable of supporting CommScope’s strategic direction. Stephen and his team are also responsible for growing CommScope revenue by recruiting, developing and managing traditional Channel Partners (Distributors, Installers, and Consultants) and by expanding CommScope’s Partner Network by engaging with new types of Partners, Influencers and Alliances. Stephen has been with CommScope since 1998 when he joined Lucent Technologies as a Territory Sales Manager. Since then he has held strategic roles in Sales and Sales Management. Under Avaya he was the National Account Manager for Avaya’s largest Business Partners in the North America Region (NAR). Additionally under Avaya and then CommScope he has held the positions of Global Account Manager and GCS Director of Sales – NAR. In 2007 Stephen relocated to Europe where he lived in the Netherlands and the United Kingdom as the Global Client Director of Global Customer Solutions (GCS) Team. In this role Stephen was responsible for developing, driving and implementing the CommScope Global Customer Solutions strategy in EMEA. Stephen holds a Masters of Business Administration focused on Global Leadership and a Bachelor of Science Degree in Business with a minor in International Business. He has almost 25 years of industry experience. Prior to joining Lucent he held Network Engineering roles at Intel and American Express.

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