Privacy & Cookies Statement

 

Who Are We?

CommScope, Inc., located at 2601 Telecom Parkway, Richardson, TX 75082 and its affiliates and subsidiaries (hereinafter “CommScope”) is responsible for processing your personal data as set out in this Privacy Notice.  

CommScope is the Data Controller in respect of personal data which we collect and process to provide our services.  

We, CommScope, design, manufacture, install and support the hardware infrastructure and software intelligence that enable our digital society to interact and thrive. Working with customers, we advance broadband, enterprise and wireless networks to power progress and create last connections. 

Scope

This Notice sets out the basis on which any personal data we collect from you, or from others, will be processed by us.  This data may be collected directly from you offline through contact forms and other communications or online when you visit our web site. The scope of this Notice includes our Ruckus-branded products and services.

Please read the following carefully to understand our practices regarding your personal data and how we treat it. 

Any queries about this Notice can be sent to: dataprivacylead@commscope.com

Details of Personal Data Processing 

In the course of our business, we collect and process Personal Data as set out in this Notice. This may include data we receive directly from a data subject (for example, by completing forms or by corresponding with us by mail, phone, email or otherwise, payment details, device and network identifiers and order information).

We will only process personal data for the specific purposes set out in this Notice or for any other purposes specifically permitted by the applicable law. We will notify those purposes to the data subject when we first collect the data or as soon as possible thereafter.

The personal data we collect, details of the processing activity and the lawful basis for each are set out as follows:

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Summary of Key Points

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Who Do We Share This Personal Data With?

We take your privacy seriously and only share personal data with trusted third parties when necessary and in compliance with applicable law. Attached below in Schedule 1 is a list of all categories of third parties with whom your personal data is shared and for what purpose. 

In the event of a business reorganization/restructuring/divestiture, the personal data outlined above may also be shared with any corporate purchaser or prospect (including at the due diligence stage) to the extent permitted by law as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the event of insolvency, bankruptcy, or receivership in which personal data would be transferred as an asset of CommScope.   

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How Long Do We Keep Hold Of Your Personal Data?

We only collect the personal data necessary for us to fulfil our obligations to you. We will only keep that data for certain periods. The time periods for which we retain your data depends on the type of personal data and the purposes for which we use it. We will keep your personal data for no longer than is required or permitted.

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Do We Transfer Your Personal Data Outside The European Union or The European Economic Area ("EU/EEA")?

You should expect that the recipients set out in Schedule 1 may be located inside or outside the EU/EEA.  

• Certain recipients are in a country outside of the EU/EEA that is recognized as providing an adequate level of data protection from an EU General Data Protection Regulation perspective, such as the UK, Argentina, Canada (for non-public organizations subject to the Canadian Personal Information Protection and Electronic Documents Act), Switzerland, and New Zealand. Recipients in the U.S. are certified under the EU- S. Data Privacy Framework and thereby also recognized as providing an adequate level of data protection from a European data protection law perspective. CommScope has in place Binding Corporate Rules for transfers between group companies, and International Data Transfer Agreements with third parties
  
  
• Other recipients might be in countries which do not adduce an adequate level of protection from an EU General Data Protection Regulation perspective (in particular, India) CommScope will take all necessary measures to ensure that transfers out of the EU/EEA are adequately protected as required by applicable data protection law.
  
  
• With respect to transfers to countries not providing an adequate level of data protection, we may base the transfer on appropriate safeguards, such as International Data Transfer Agreements with third parties and Binding Corporate Rules for transfers between group companies,]standard data protection clauses adopted by the European Commission or by a supervisory authority, approved code of conducts together with binding and enforceable commitments of the recipient, or approved certification mechanisms together with binding and enforceable commitments of the recipient. You can request a copy of the safeguards by contacting us at dataprivacylead@commscope.com
  
  
• The data transfer to Data Processors which are neither certified under the EU-U.S. Data Privacy Framework nor in a country with other adequacy decision will typically also be protected by such standard data protection clauses.

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Marketing Choices

You have control regarding our use of your Personal Data for directing marketing. If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other marketing communication, you can choose to not receive such communications at any time. Please follow the unsubscribe link in the relevant communication, customize your communications in our Preference Center, or contact us as detailed below.

If you have any questions about your marketing preferences, or if you experience any difficulty in exercising your choices, you can contact us by email at dataprivacylead@commscope.com

 

Automated Decision-Making, Profiling 

We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or otherwise significantly affects you.  

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Cookies

We use and allow certain trusted partners to use cookies, web beacons, and similar tracking technologies (collectively, "cookies") on our Site.

What are cookies?

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Cookies are small amounts of data that are stored on your browser, device, communication, or the page you are viewing. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognized when you return to a website. More information about cookies and how they work is available at Cookiepedia.

How do we use cookies?

We use cookies to provide the Site, products, and services, gather information about your usage patterns when you navigate this Site in order to enhance your personalized experience, and to understand usage patterns to improve our Site, products, and services. We also allow certain trusted partners to place cookies on our Site in order to collect information about your online activities on our Site over time and across different websites you visit. This information is used to provide advertising tailored to your interests on websites you visit, also known as interest-based advertising, and to analyze the effectiveness of such advertising.

Cookies on our Site are generally divided into the following categories:

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. We use Google Analytics, and you can see below for how to exercise choice regarding such cookies by visiting https://tools.google.com/dlpage/gaoptout.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies qualify as persistent cookies, because they remain on your device for us to use during a next visit to our Site. You can delete these cookies via your browser settings.

Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. You can delete these cookies via your browser settings. To learn more about certain cookies used for interest based advertising by third parties, including through cross-device tracking, and to exercise certain choices regarding such cookies, please visit the Digital Advertising Alliance, Network Advertising Initiative, Digital Advertising Alliance-Canada, European Interactive Digital Advertising Alliance or your device settings.

What are your options if you do not want cookies on your computer?

You are free to decide which of the above-described categories of cookies you would like to permit on your browser by visiting . Please note that depending on the settings you choose, the full functionality of our website may no longer be available. Additionally, you can review your Internet browser settings, typically under the sections "Help" or "Internet Options," to exercise browser-based choices you may have for certain cookies. If you disable or delete certain cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Site, and you may be required to re-enter your log-in details.

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Notice to EU/EEA Residents

All EU/EEA residents have the following rights:

• to request a copy of any personal data held by us relating to you (a “Data Subject Access Request”).
• to have any inaccurate or misleading data rectified, corrected or erased (subject to certain statutory restrictions).
• to restrict the processing of personal data, in certain circumstances.
• not to be subject to a decision based solely on automated decision-making including profiling (subject to certain statutory restrictions).
• to data portability;
• to object to processing of Personal Data based on public interest grounds or based on legitimate interest of the data controller (subject to certain statutory exceptions).
• where your data is processed based on your consent (eg marketing), you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of processing based on consent before your consent was withdrawn.

Please note that these rights are not absolute rights and may be subject to statutory restrictions.

To avail of any of the rights set out above, you may write to us at the address above or by email at: dataprivacylead@commscope.com  Suitable proof of identification may be required before a request can be processed.

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Notice to California Consumers

If you reside in the United States in the state of California, we are required by California law to provide you with additional information about how we use and disclose your information, and you may have additional rights with regard to how we use your information. We have included this California-specific information below.

CA Personal Information. Consistent with the "Collection of Personal Data" section above, we collect certain categories and specific pieces of information about individuals that are considered "Personal Information" in California ("CA Personal Information"). Specifically, we may collect the following types of CA Personal Information:

• Identifiers: name, address, telephone number, email address, age, date of birth, username and password for our websites, IP address;
• Commercial information: products or services purchased, obtained or considered, other purchasing or consuming histories or tendencies, payment information, transaction history;
• Professional or employment-related information;
• Internet or other electronic network activity information: computer and connection information, statistics on page views, traffic to and from the websites, ad data and other standard weblog information; and
• Geolocation information: physical location information through the use of our website, services and/or products.

Sources. We collect certain categories of CA Personal Information from you and other third parties as described in the "Collection of Personal Data" section above. The categories of third parties from whom we collect CA Personal Information include the following:

• Third-party partners (e.g., distributors, certified installers);
• Third party applications (including blogs, chat rooms, or support centers);
• Advertising networks; and
• Other companies or organizations, such as market research firms or data aggregators.

Purposes. We collect the CA Personal Information for the business and commercial purposes described in the "Use of Personal Data" section above. We also share and/or disclose your CA Personal Information as follows:

• Sharing your CA Personal Information for business purposes: As described above in the "Sharing of Personal Data" section, we may share the following categories of your CA Personal Information with third party partners, public or government authorities and future business partners for our business purposes:
• Identifiers,
• Commercial Information,
• Professional or employment-related information
• Internet or other electronic network activity information
• Geolocation information.

As described above, examples of business purposes include product and service fulfillment, internal operations, prevention of fraud and other harm, and legal compliance.

• Sharing your CA Personal Information for other purposes: We may share the following categories of your CA Personal Information with third party partners in a manner that constitutes a "sale" under California law:
• Identifiers,
• Commercial Information,
• Professional or employment-related information
• Internet or other electronic network activity information

This information may be shared for the following purposes: marketing, analytics, product or service performance measurements.

We do not knowingly share the CA Personal Information of individuals under 16 years of age, in a manner that constitutes a "sale" under California law.

California Consumer Rights. Subject to certain exceptions, as a California resident, you have the right to: (i) request access to your CA Personal Information; (ii) request deletion of your CA Personal Information; (iii) request information about the CA Personal Information about you that we have disclosed and/or "sold" (as such term is defined under California law) to third parties within the past 12 months; and (iv) opt-out of the "sale" of your CA Personal Information, as detailed above.

• Do Not Sell My Information. To opt-out of the "sale" of your CA Personal Information as described in this section, click here.
• Exercising other California consumer rights. Should you wish to request the exercise of your other rights as detailed above with regard to your CA Personal Information, we will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon this request. Please see the CCPA Details/Do Not Sell My Information page. You also have the option of designating an authorized agent to exercise your rights on your behalf. For authorized agents submitting requests on behalf of California residents, please contact us as described below, with any evidence you have that you have been authorized by a California consumer to submit a request on their behalf.

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Notice to Columbia Consumers

Please see up to date Privacy Statement here. 

Data Security

We maintain technical and organizational measures to protect Personal Data from loss, misuse, alteration, or unintentional destruction. However, no security measure can guarantee against compromise. You also have an important role in protecting your Personal Data. You should not share your username and password with anyone, and you should not re-use passwords across more than one website. If you have any reason to believe that your username or password has been compromised, please contact us as detailed below.

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What Will Happen If We Change Our Privacy Notice?

This Notice may change from time to time as our services and privacy practices change or as required by law.  Any updated Notice will be posted on our website and we encourage you to visit our website periodically to stay informed about our privacy practices.  The effective date of this Privacy Notice is stated below.

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How Can You Contact Us?

If you have any questions about our Privacy Notice, please contact us at: dataprivacylead@commscope.com

Or alternatively in writing to:

CommScope, Attn: Legal Department
2601 Telecom Parkway, Richardson, TX 75082

CommScope's Data Protection Officer for Germany can be contacted at:

datenschutz süud GmbH
Wörthstraße 15
97082 Würzburg, Germany

You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

SCHEDULE 1

We set out below a list of categories of third parties with whom we share your data and for what purpose.

Effective Policy Date: 12/12/2025