Contacts and Support
Contacts
ARRIS SURFboard Product Support
Support for ARRIS SURFBoard Cable Modems and Wi-Fi Cable Modems, as well as ARRIS SURFboard mAX mesh Wi-Fi systems and routers.
CommScope
Contact sales
Pricing and quotes for infrastructure, wireless and wireline products and solutions.
Access Network Solutions sales & technical support
(formerly ARRIS)
For operators interested in Access Network Solution products, services, support and solutions.
Home Networks Solutions sales & technical support
(ARRIS CPE, ECO)
For operators interested in ARRIS CPE or ECO products, services, support and solutions.
RUCKUS
Contact sales and technical support
For customers interested in support, financial services and public sector for RUCKUS Wi-Fi, switching, and Cloud products and services.
Phone Support
ARRIS SURFboard Phone Support
We offer free technical support for the duration of your warranty. Warranty varies by model number. View all support services for home networking devices and click the call tab to view support phone numbers.
CommScope Phone Support
Technical support for infrastructure, wireless and wireline products and solutions.
Access Network Solutions or Home Networks Phone Support
A valid, fee-based service-level agreement is required to receive technical support and/or advanced replacement parts. Reference pages 11-12 in our global services document.
ARRIS Operator Phone Support
A valid, fee-based service-level agreement is required to receive technical support and/or advanced replacement parts. Reference pages 11-12 in our global services document.
RUCKUS Phone Support
Call +1-650-265-0903 for our support team. (Phone charges apply.) Local support numbers are also available.
Product Technical Support
CommScope
For customers looking for customer or technical support for infrastructure, wireless and wireline products and solutions.
Access Network Solutions (formerly ARRIS)
For customers looking for support for Broadband & Access Network Systems or Video Processing, Security & Delivery Systems.
Home Networks (ARRIS CPE, ECO)
For customers looking for support for ARRIS CPE and ECO solutions or to report product security issues or vulnerabilities relating to Home products
RUCKUS
For customers looking for support for Ruckus wired and/or wireless products and services.
Product Compliance
Learn from the best and tap into the know-how and experience that will enable you to confidently shape your network future.
System Engineering
From planning to deployment, you can count on no-cost expertise, training and support from our System Engineering experts.
Training
Learn from the best and tap into the know-how and experience that will enable you to confidently shape your network future.