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Customer Service - Broadband Networks

Find support for these products:
  • Fiber To The Home (FTTX)
  • OSP Fiber Optic Cables
  • OSP Passive Fiber Cabinets
  • OSP Fiber Optic Splice Closures (FOSC)
  • OSP Fiber Optic splitters
  • Fiber Drop cables
  • Fiber Access Terminals (FAT)
  • Fiber Distribution Terminals (FDT)
Find support for these brands:
  • BUDI™
  • FOSC®
  • FTTxpress™
  • HCA
  • HST
  • HeliARC®
  • OWB
  • OTE
  • PRODIGY®
  • NOVUX®
  • OFDC  
Customer Service Inquiry

If you need help tracking an order, confirming product origin, or resolving general service issues, please provide the information below and we’ll connect you with the appropriate customer service team.

North America
North America

Customer Service
General 
1-844-366-3651

   Contact Us Form    





Self-Service Support Tools 

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Order Status

Log in to get real-time access to your order details.

 
Order Center

Choose products, get pricing, and submit an order.

 
Available Stock

Check on stock availability within select regions and manufacturing locations. 
My Product Lists

Gather and organise your product lists, download specifications, and request a quote.
CommScope Infrastructure Academy

Training and certifications for structured cabling systems in Building & Campus and Data Centers.
CommScope University

Training and education for Broadband partners and employees.
Sales

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Returns and Replacements

For shipment issues (wrong item, quantity, damages) OR for non-wireless defective issues, please use the Claim Form.

Service

Commscope Self-Service Page

Additional Resources

Product Compliance

Conflict Minerals

Global Trade Data 

Safety Data Sheets