CommScope's COVID-19 Customer & Partner Hub Visit
At Chuze Fitness, the focus is first and foremost on customer service. In business since 2008, Chuze Fitness makes working out affordable and fun for everyone—for the price of a few lattes per month. With approximately 21 clubs across Southern California, Arizona and Colorado, Chuze Fitness offers well-maintained, state-of-the-art equipment and facilities; a menu of exercise options that appeal to all age groups and fitness levels and specialty services. Offerings include everything from Zumba and yoga to boot camp and first-run movies on big screens in rooms outfitted with cardiovascular machines.
Chuze Fitness management is well aware that, in today’s digital age, reliable Wi-Fi is an essential service. Many customers like to stream music or videos as they work up a sweat. With that in mind, Chuze Fitness wanted to make sure their members have a first-rate experience with every visit—and that includes fast and reliable Wi-Fi.
With growing demand for Wi-Fi by members, upgrading their wireless LAN became a priority. “Our members view free Wi-Fi access as a ‘must-have’ service. Connecting to YouTube, Spotify and Pandora helps them get through their workout and enjoy their experience more,” says Kris Peterson, Chuze Fitness Chief Information and Marketing Officer. “It made sense for us to re-evaluate our network to see where we could make improvements.”