CommScope's COVID-19 Customer & Partner Hub Visit
At the end of 2017, Schoenen Torfs decided to replace the existing Wi-Fi network in all of its 75 stores. IT partner VanRoey.be was asked to source a new connectivity network that was more stable and powerful than the existing system, and that could also generate information about customer movements in the long term. “We also wanted a centrally managed system in the cloud,” says Raf de Leu, IT Manager at Schoenen Torfs. “No longer dependent on individual controllers, easy to roll out and full unburdening.” After an extensive test period and careful consideration, Torfs opted for Ruckus Cloud Wi-Fi and access points (APs).
Wi-Fi is extremely important when it comes to the digital infrastructure in Torfs’ stores. The mobile scanners for inventory and stock management and many other devices are connected to the back-office systems over the wireless network. Moreover, since 2012, Torfs has been the most customer-friendly shoe retailer in Belgium and offers free Wi-Fi in-store.