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Chesapeake Energy Arena
Arena Scores Revenue-Generating, Crowd-Pleasing Services with Ruckus Infrastructure
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On any given day, you might find the floor of the Chesapeake Energy Arena covered in two feet of dirt (for professional bull riding), or a concert stage (for top music artists like Carrie Underwood and Paul McCartney), or a hardwood court (for the resident Oklahoma City Thunder basketball team).
The 581,000 square foot stadium is located in downtown Oklahoma City, Oklahoma. The arena has a capacity of approximately 19,000. Christopher Nelson is the Manager, Information Technology for SMG OKC, which manages the arena and the 100,000 sq. ft. convention center across the street for the City of Oklahoma City. When Nelson joined five years ago, the arena had Aruba access points (APs) at gates for ticket scanning. There was no Wi-Fi for fans or staff. They had a Cisco wired network, but the capacity of the Cisco switches was too low and support costs too high.
Many companies require network services in the arena, including the Thunder’s management, the food and beverage distributors, and Ticketmaster. “Our stakeholders had so many constraints and limitations because we didn’t have the right infrastructure in place,” says Nelson. “We had to get ahead of the game.”
- The limitations of both the wired and wireless networks made it impossible to support high-density, high-bandwidth demands
- Applications like point of sales (POS) were constrained by an unreliable wired network
- Existing Wi-Fi limited support for mobile applications and the ability to collect demographic data and monetize the network
- 400 indoor and outdoor 802.11ac access points (APs)
- 100 ICX core, aggregation and access switches
- SmartZone controllers
- Ruckus wireless and wired network handles terabytes of data at every event, enabling every arena stakeholder to make the connections they want with anyone from anywhere
- SMG can now monetize the Wi-Fi for back of house use and new outbound marketing campaigns
- The network supports new services for vendors and guests, including Bypass POS and Ticketmaster Presence