Assuring Peace of Mind
Success Isn’t a Product, but the Confidence That Comes With It
Peace of mind doesn’t fit inside a box
Peace of mind has no SKU number. Yet, it is our most powerful and valuable solution. We’ve spent nearly half a century developing, perfecting, and protecting it so you can focus on what matters.
In today’s complex enterprise networks—think large venues, sprawling campuses and AI data centers—success depends on more than just high-performance products. With CommScope’s holistic product lifecycle services, we provide warrantied product support, technical guidance, online resources and onsite expertise—in addition to the reliability and performance you need.
Navigating network complexity is difficult enough. At CommScope, we do everything possible to safeguard your network investment over time and assure you have the peace of mind to focus on what matters.
We’ve got you covered.
Challenges
The Unspoken Deliverables
Design: Understand my needs
Select: Help me choose
Execute: Support the implementation
Warranty: Back up the system performance
Support: Learn more and manage the system
Evolve: show me what's next
How we can help
Standards define the minimum acceptable performance for a given category (Cat 5e, Cat 6, Cat 6A). But minimum compliance isn’t enough for mission-critical environments. That’s where headroom comes in.
Headroom refers to the extra margin above the standard—additional decibels (dB) of protection against crosstalk, insertion loss, and return loss. Why does this matter?
Improved reliability, speed and network cabling
Industry standards typically set minimum performance levels that most vendors aim to meet. These minimums allow for an “acceptable” error rate, which can slow down networks. SYSTIMAX® solutions exceed these minimums by maximizing performance margins—measured in dB—across all critical cabling attributes. The result is significantly better real-world performance. For example, a system with a 3 dB margin exceeds the standards for error reduction by 100%.
Fewer bit errors, faster throughput, better support for demanding applications
Well-designed and properly installed cabling solutions with guaranteed margin provide robust, flexible systems that keep users happy and operations running smoothly, even when running high-demand applications like video and VoIP. In contrast, systems that only meet the minimum standard—or are poorly installed—can suffer from higher error rates, slower data, and frequent quality issues, leading to productivity losses and business risks. Margin matters, not just on paper, but when it comes to delivering consistent, high-quality network experiences that support business success.
Why the future of enterprise cabling has Cat 6A written all over it
On this resource page, we lay out the trends, facts, and rationales behind our firm belief that Cat 6A will be the predominant enabler of tomorrow’s more connected and capable enterprise network.
CommScope’s product philosophy: Quality that lasts is quality that delivers. It’s a simple but powerful premise that informs every step in our manufacturing process and ensures that our solutions not only meet but exceed customer expectations—today and for years to come.
Designed for reliability
We integrate reliability into the earliest stages of product development. By embedding quality into the PLM process, enforcing bill of materials (BOM) control, and applying rigorous testing protocols, we minimize random failures and ensure consistent product performance throughout their life cycle.
Quality governance
CommScope’s Quality Management System (ISO 9001Certified) governs everything from design validation and manufacturing to field service, ensuring that customer satisfaction is not just a goal but a measurable outcome.
Lifecycle planning
CommScope’s approach to end-of-life planning—including documentation archiving, residual support, and upgrade pathways—contributes to long-term peace of mind.
CommScope has assembled a global array of diverse talent and expertise, and we make it available to our partners and customers to ensure smarter planning and efficient implementation.
The System Engineering team is your best resource for quality assurance, standards compliance and training in all CommScope networking and infrastructure solutions. Tap into this service for complimentary assistance and see for yourself how valuable CommScope’s System Engineering team could be for your next deployment. We will gladly provide a live demonstration, either virtually or onsite at your facility, showcasing the countless ways we can streamline and simplify your next network project.
From planning to deployment, you can count on no-cost expertise, training and support from our System Engineering experts.
Each partner undergoes mandatory training and certification, ensuring they are fully equipped to deploy our systems with precision and confidence.
This training is continuously updated to reflect the latest technologies, standards, and best practices—keeping our partners aligned with evolving customer needs.
With coverage across every major region, there is always more than one certified partner close to you, ready to provide support in the local language and with deep understanding of regional requirements. This proximity and expertise ensure that every deployment is backed by trusted professionals who deliver peace of mind and long-term value.
CommScope’s structured cabling ecosystem thrives on a robust network of certified partners—distributors, installers,system integrators (SIs), and value-added resellers (VARs)—who play a pivotal role in delivering performance, reliability,and customer satisfaction.
SYSTIMAX Assurance
The SYSTIMAX Assurance program is a bold new customer care initiative that delivers 360 degrees of support and performance, from inception to operation.
It is the product of ongoing dialogue with our customers and is empowered by a global team of thoroughly trained SYSTIMAX technical experts and the CommScope Technical Assistance Center.
In scope and resources, SYSTIMAX Assurance is unlike anything in the industry, yet the goal is so simple: Provide complete peace of mind.
- 25-year Extended Product Warranty
- Digital warranty certificate
- 25-year Applications Assurance
- 24/7 Online Technical Assistance
- Online Product Performance Testing Certificates
- Training for technical staff
- Monthly newsletters and webinars
- Management and design software trials
- Onsite installation walkthroughs
- Onsite/remote technical requirements review
- Design tools and recommendations
- Solutions and product suggestions
- 24/7 Online Technical Assistance Center
- RFP documentation assistance
- Rack elevations drawings
- FiberGuide layout schematics and BOM
- BOM competitive cross reference
- Local sales and technical support
- Free access to CommScope Infrastructure Academy
Conclusions
Key takeaways to assure your peace of mind
CommScope’s approach goes beyond delivering high-performance structured cabling products—it provides customers with holistic support, assurance, and long-term value.
CommScope combines robust solutions with extended warranties, technical support, and a global network of certified partners.
The company’s commitment to quality manufacturing, lifecycle planning, and sustainability is reinforced by ISO 9001-certified processes and a dedicated System Engineering team. Together, these elements guarantee reliable performance, peace of mind, and future-proof infrastructure for complex venues, campuses, and data centers.
Get in touch
Learn more about how we can help you get the most from your enterprise network investment
Featured resources
Here are just a few examples of what 360-degree customer support means to CommScope. What does it mean to you?
