Customer Service - Broadband Networks

Find support for these products:
  • Fiber To The Home 
  • Hybrid Fiber/Coax networks (HFC)
  • Outside (OSP) Plant Fiber Optic Cables 
  • OSP Passive Fiber Cabinets
  • OSP Fiber Optic Splice Closures (FOSC)
  • Fiber Optic splitters
  • Fiber Drop cables
  • Fiber Dense Wavelength Divison Multiplexers (DWDM)
  • Fiber Access Terminals (FDT)
  • Fiber Distribution Terminals (FDT)
  • Indoor Fiber Wall boxes and outlets 
  • Central Office/Headend Connectivity
  • Optical Distribution Frames (ODF)
  • Fiber Raceway (FiberGuide)
  • Fiber Optic Building Entrance boxes and racks 
  • OSP Copper Closures
  • Telecom Copper modules 
Find support for these brands:
  • NGF (Next Generation Frame)
  • NG4Access
  • FOSC
  • FIST
  • FACT
  • Rapid 
  • FPX
  • NOVUX
  • TENIO
  • OFDC
  • LSA-PLUS
  • XAGA 
Customer Service Inquiry

If you need help tracking an order, confirming product origin, or resolving general service issues, please provide the information below and we’ll connect you with the appropriate customer service team.

North America
North America

Customer Service
General 
1-844-366-3651

   Contact Us Form    





Returns and Replacements

For shipment issues (wrong item, quantity, damages) OR for non-wireless defective issues, please use the Claim Form.