Are You Getting Value From An Infrastructure Solution Warranty?

In a previous blog post, I offered some considerations to be made when selecting an infrastructure solution and associated extended warranty. However, determining the value of an extended warranty for an infrastructure solution is often in the eye of the beholder. For some, it offers security and peace of mind knowing their investment is protected. Others believe it’s a worthless piece of paper, offered only to raise profile while appearing to provide a value.

To help ensure you’re not feeling the latter of these situations, the following is what I hope is some useful advice on warranties.

After reviewing all the facts surrounding your decision whether or not to select a particular system with associated extended warranty, take a step back and look at the risk versus reward. What’s the worst possible damage that could happen to your network, and how strongly will the manufacturer stand by their product?

It’s often an unanswerable question and standard that can’t be defined or measured. You have to ask yourself the ‘what if’questions, and decide if the risk outweighs the reward or vice-versa.

In either case, I believe you need to make the decision for yourself, not because someone says you need one.

What do you look for in an infrastructure warranty?