CommScope's COVID-19 Customer & Partner Hub Visit
Is a doctor a doctor just because they say they are a doctor? Obviously not! Doctors, lawyers and many other professionals have to invest in their education and become licensed in order to use such job titles. Why should network infrastructure installers be any different? You trust them to install the best infrastructure products in support of your complex, mission-critical networks all around the world. Shouldn’t there be some certification that validates their expertise?
CommScope recognizes the importance of matching the best installation companies with the best solutions. That’s why we recently launched the global PartnerPRO Network, one of the world’s most comprehensive networks of certified partners supporting cable television, business enterprise, wireline and wireless customers. We vet installers interested in joining the PartnerPRO Network to ensure they have the capabilities required to excel in Andrew, SYSTIMAX, Uniprise, in-building wireless or other broadband solutions.
Installers can achieve Select or Premier level certification, which require different amounts of training and competencies. CommScope puts a major focus on training partners through our CommScope Infrastructure Academy. We require each CommScope partner to meet globally consistent training levels and continually improve their skills via ongoing education plans. Initial and ongoing training are typically required to be certified as a CommScope partner.
Just as you wouldn’t go to an unlicensed doctor or lawyer, we hope that you will not install CommScope solutions without a certified CommScope partner. One of the advantages of using a CommScope partner is that many can offer the same warranty protection on installed CommScope products as we do directly. This is especially relevant to our wireless customers who can get the peace of mind that comes with the full two-year RF Path warranty.