CommScope's COVID-19 Customer & Partner Hub Visit
CommScope's COVID-19 Customer & Partner Hub Visit
The people of CommScope are here when you need us, and we’re ready to provide the information, tools, or assistance you need to overcome any issue, large or small.
CommScope has talented technical support engineers around the world to provide you with expert technical support on a broad range of products and services to help you support the needs of your customers.
New user registration, user ID or password help, or account activation
User guide to assist with new user registration, password help, or account activation
Review order status by order number
ARRIS and SURFboard consumer assistance including chat, email and phone support is available from 7 AM until midnight CT, 7 days a week, excluding major holidays. Self-help is available 24/7
Portal to manage technical support cases, search knowledge base, and access technical documentation
Browse the training catalog or sign up for training courses
Find the latest software and firmware releases and release notes
Obtain your serial numbers or get your MACID data file
National Authorization Service - Regional Access Controller
Look up warranty by serial number
Information on expert repairs and option contracts for extended warranty and/or advanced replacement services