Welcome to the new CommScope.com experience. Need help? Get Help
ARRIS Support
The people of CommScope are here when you need us, and we’re ready to provide the information, tools, or assistance you need to overcome any issue, large or small.
Operator Technical Support
CommScope has talented technical support engineers around the world to provide you with expert technical support on a broad range of products and services to help you support the needs of your customers.
Create/Update Membership
New user registration, user ID or password help, or account activation
Membership Registration User Guide
User guide to assist with new user registration, password help, or account activation
Check Order Status
Review order status by order number
Looking for consumer technical support?
ARRIS and SURFboard consumer assistance including chat, email and phone support is available from 7 AM until midnight CT, 7 days a week, excluding major holidays. Self-help is available 24/7
Ask.ARRIS.com
Portal to manage technical support cases, search knowledge base, and access technical documentation
Training
Browse the training catalog or sign up for training courses
Software
Find the latest software and firmware releases and release notes
Serial Data
Obtain your serial numbers or get your MACID data file
NAS-RAC
National Authorization Service - Regional Access Controller
Ownership & Warranty Verification
Look up warranty by serial number
Repair Services
Information on expert repairs and option contracts for extended warranty and/or advanced replacement services
Welcome to the new CommScope.com
Three sites have become one. ARRIS and Ruckus are now part of CommScope.com. We are putting the power of possible right at your fingertips.
- Discover the expanded CommScope portfolio – including ARRIS and Ruckus Networks solutions – in our new Product Catalog
- Explore the new design & highly intuitive navigation – place and track orders, get support, download a spec sheet, and much more
- Find what you need faster – more powerful Search delivers comprehensive, filtered results quickly and easily
- Get help and give feedback to help us make your CommScope.com experience even better
Now meets next. At CommScope, we push the boundaries of technology to create the world’s most advanced networks. Across the globe, our people and solutions are solving today’s challenges and driving the innovation that will meet the needs of what’s next.
Get to know us – we invite you to explore CommScope.com.