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When you buy an ARRIS SURFboard®, you’re investing in the speed, performance, and reliability that have made it the best-selling line of retail cable modems. But you also get the peace of mind of being protected by our industry-leading two-year warranty.
Our warranty keeps your equipment protected and running like it should. And if you have any questions about your SURFboard, or need assistance, our technical support staff based in the U.S. has your back 7 days a week, 7am-11pm CT, via chat, email, or phone.
We know how important it is to stay connected to everything you love, so we build each of our SURFboard products to the highest standards. But we also understand that things happen, and our warranty is here to get you the help you need, when you need it.
The ARRIS two-year SURFboard warranty applies to products purchased directly from an authorized ARRIS retailer. SURFboard products provided by your service provider can be serviced directly through your provider. We also offer out-of-warranty support to extend the protection on your SURFboard.
To find out more about our SURFboard warranty, please visit our web site.